Case Studies

Success Stories That Drive Real Business Impact

Explore how Shinetech helps businesses across industries build, modernise and scale software to support real operational and business goals.

All case studies

  • Legacy Modernisation
  • Digital Transformation

Modernising Pharmacy Chain Systems Without Retraining Staff

A retail pharmacy chain unified fragmented branch systems and manual after-sales workflows using .NET, Azure, Redis and SharePoint, preserving familiar interfaces across 50+ releases.

Dedicated team growth
2 → 15

Dedicated team growth

Releases delivered
50+

Releases delivered

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Concept interface for an AI health assistant
  • AI Agent
  • RAG
  • Healthcare

AI Health Assistant

An Agentic RAG AI agent provides natural, context-aware health guidance, nearby healthcare recommendations and personalised support with long-term memory.

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Concept interface for a medical training simulator
  • AI Automation
  • Computer Vision
  • Healthcare

Medical Training Simulator

AI-powered patient simulations and computer-vision AI automation assess videos, letting medical students practise clinical procedures and receive objective feedback.

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Concept interface for an intelligent microscopy platform
  • AI Automation
  • Computer Vision
  • Deep Learning

Intelligent Microscopy Platform

Computer-vision and deep-learning AI automation handles image recognition and tissue localisation to improve laboratory efficiency and real-time collaboration.

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Concept interface for an AI-assisted drug research platform
  • AI
  • Drug Discovery
  • Life Sciences

AI-Assisted Drug Research

AI modelling supported drug discovery by accelerating molecular analysis, target identification and screening workflows to help researchers find potential candidates.

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  • Financial Software
  • Workflow Automation
  • Scalability

Optimising a Vehicle Finance System for Growth and Automation

A vehicle-finance services provider had outgrown spreadsheet-based operations and a semi-automated internal system. It needed greater workflow automation and scalability while staying aligned with leasing operations.

Initial system improvements
1 year

Initial system improvements

Dedicated team
4-person

Dedicated team

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  • Trading Platform
  • API Integration
  • Risk Management

Extending a Multi-Asset Financial Trading Platform

A seven-person team delivered API integration, new platform features and ongoing support for stock and futures workflows used by investors, brokers and dealers.

Delivery team
7 specialists

Delivery team

Stocks and futures
Multi-asset

Stocks and futures

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  • Credit Cards
  • Security
  • Agile

Building a Secure Credit Card Management Platform

A three-person offshore team built a secure credit-card management platform covering payments, card freezing, renewal and insurance-related services through shared Agile engineering.

Onsite training
3 weeks

Onsite training

Initial team
3 engineers

Initial team

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  • Shopify Plus
  • Performance Optimisation
  • E-commerce

Improving Shopify Plus Performance for WYBOT

Modernised WYBOT’s Shopify Plus theme and cleared front-end bottlenecks for a global smart hardware brand, improving overall storefront performance by more than 60%.

Overall performance improvement
60%+

Overall performance improvement

Mobile performance improvement
~40%

Mobile performance improvement

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  • Salesforce
  • Service Cloud
  • E-commerce

Scaling E-commerce Customer Service

A leading outdoor gear company centralised cases, customer records and order data in Salesforce Service Cloud, adding automated routing, escalation and self-service to deliver faster, more consistent support.

Peak-season case capacity
2×

Peak-season case capacity

Support visibility
End-to-end

Trackable case management

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  • Salesforce
  • Marketing Cloud
  • E-commerce

Automating E-commerce Marketing with Salesforce Marketing Cloud

An outdoor gear retailer connected customer, subscription and transaction data with orders, shipments, returns and sign-ups—automating personalised journeys and transactional emails while reducing campaign time and cost.

Customer data view
Unified

Customer data view

Orders, shipments and returns
Event-driven

Marketing communications

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  • Salesforce
  • Loyalty Management
  • Retail

Unifying Omnichannel Loyalty Management

A Hong Kong retail and commercial real estate group unified loyalty points, membership tiers, seasonal promotions and customer privileges across physical and online channels, backed by coordinated Marketing Cloud engagement.

Releases delivered
60+

Releases delivered

Delivery team at scale
10 people

Delivery team at scale

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Concept interface for an AI-powered custom print platform
  • AI Automation
  • Generative AI
  • E-commerce

AI-Powered Custom Print Platform

A generative AI automation platform helps customers create personalised products with generated artwork, interactive 3D previews and an automated production workflow.

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  • Enterprise Platform
  • System Integration
  • Workflow Automation

Digitising Freight Forwarding and Multi-Warehouse Operations

A Norway-based freight forwarder replaced spreadsheet and printed warehouse workflows with an online platform covering receiving, dispatch, inventory, billing and Track & Trace.

Platform integrating logistics operations
End-to-end

Freight and warehouse workflows

Shipment and inventory visibility
Improved

Shipment and inventory visibility

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  • Fleet Management
  • Container Tracking
  • Telematics

Connecting Live Fleet Data with Driver-Risk Review

The platform brought radar, video, GPS and driving-behaviour information into one web experience. Fleet teams could review live vehicle status and driver-risk information with the supporting event context.

connected signals
GPS, radar and video

connected signals

web interface
Angular

web interface

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  • Cross-border Logistics
  • Parcel Forwarding
  • E-commerce

Building a cross-border shopping and logistics transfer platform

A logistics company handling transfers between China and the United Kingdom wanted to expand beyond parcel forwarding. It needed one online platform for assisted purchasing, parcel forwarding and cross-border logistics, supported by internal processing, tracking and account management.

delivery team
8 people

delivery team

recorded product launch
June 2015

recorded product launch

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  • Port Logistics
  • Cargo Management
  • Reporting

Connecting Vehicle, Container and Cargo Work in a Port Logistics System

A Chilean port logistics company needed one management system to organize internal administration and customer-facing operations. The system had to connect trucks, drivers, containers, stored cargo, permissions and operational reporting.

development and testing
5 months

development and testing

business moved to the system
40%

business moved to the system

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  • Supply Chain
  • Material Traceability
  • System Integration

Connecting textile material flow across the supply chain

A growing Asian textile supplier needed to coordinate supply, manufacturing, warehousing, sales and distribution across internal departments and external companies. Separate systems and databases could no longer support timely material flow or operational control.

databases integrated
Multiple

databases integrated

material tracking
Real time

material tracking

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  • Automotive Parts
  • Commerce
  • ERP/DMS Integration

Connecting automotive parts discovery, commerce and fulfillment

Automotive manufacturers and suppliers needed better control over parts discovery, channel sales and repair-center fulfillment. Complementary platforms connected VIN-based parts lookup and visual catalogs with manufacturers, distributors, inventory, pricing, delivery options and existing ERP systems.

delivery teams
9–10 people

delivery teams

commerce platform delivery
6+ months

commerce platform delivery

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  • System Migration
  • Application Support
  • C#

Migrating and maintaining a diesel engine performance system

A leading U.S. manufacturer of heavy-duty diesel engines used specialist software to retrieve operating and performance data under different working conditions, transfer it to PCs and generate reports that help keep engines running efficiently.

application migration
C++ to C#

application migration

initial recorded collaboration
3 years

initial recorded collaboration

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  • Mining
  • Materials Management
  • SCM

Connecting materials management across fifteen mining sites

A large Chinese mineral enterprise spanning coal mining, processing, chemicals, smelting, building materials, power and mechanical production needed to integrate materials supply management across its departments and mining sites.

connected by the intranet
15 mines

connected by the intranet

enterprise division
Fortune 500

enterprise division

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  • Semiconductor
  • ERP
  • Distributed Agile

Coordinating distributed delivery for a modular semiconductor ERP

A Nasdaq-listed U.S. semiconductor company coordinated six to seven development teams across Canada, Brazil and China. Its ERP contained dozens of connected modules and requirements changed frequently as the business evolved.

dedicated offshore team
5 engineers

dedicated offshore team

per Agile story
2-4 days

per Agile story

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  • Custom Manufacturing
  • Sales Platform
  • Production Tracking

Connecting global carpet sales, presentations and production tracking

An internationally recognised manufacturer of high-end custom carpets needed more effective digital tools for its global sales organisation, including richer customer presentations, easier communication and visibility into manufacturing progress.

global customer reach
100+ countries

global customer reach

production monitoring
Real-time

production monitoring

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  • Product Configurator
  • DotNetNuke
  • E-commerce

Building a multilingual online windscreen designer and booking tool

A Dutch software company needed two DotNetNuke modules that would guide users through online windscreen configuration and booking while remaining compatible with DNN 4.x and supporting multiple languages.

designer and step menu
2 modules

designer and step menu

compatibility target
DNN 4.x

compatibility target

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Concept interface for an AI surface inspection system
  • AI Automation
  • Computer Vision
  • Quality Assurance

AI Surface Inspection

Computer-vision AI automation detects surface defects during production, improving quality assurance and reducing manual inspection.

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Concept interface for an AI fluid analysis application
  • AI Automation
  • Computer Vision
  • Real-Time Analytics

AI Fluid Analysis

Computer vision and physics-informed AI automation analyse fluid behaviour in real time while automating measurements and reducing manual calculations.

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  • Rental Management
  • Online Payments
  • Agile

A Secure Rental Management and Online Payment Platform

An Australian public-services company implemented a secure rental management system connecting statistics, incident alerts, work-item tracking, content and online payments.

Delivery team
3 specialists

Delivery team

Client demonstrations
Daily

Client demonstrations

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Concept interface for an AI construction estimation system
  • AI Automation
  • Computer Vision
  • OCR

AI Construction Estimation

Computer-vision and OCR AI automation analyses architectural drawings, automates measurements and speeds up quantity take-offs and project budgeting.

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  • Mobile App
  • Product Development
  • Java

A Mobile Game Combining Casual Play and Music Rewards

A complete mobile-app product-development engagement covered game design, original artwork, Java logic, device porting and multi-stage testing across dozens of handset types.

Development duration
4 months

Development duration

Device support
Dozens

Handset types

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  • Game Testing
  • Software Testing
  • Quality Assurance

Testing Online Games for Reliable Player Experiences

A dedicated software-testing and QA team executed large-scale test suites across multiple game systems, environments and Flash versions, delivering structured results, bug reports and regression testing.

Test cases
40,000

Test cases

QA team
7 people

QA team

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  • Smart Farming
  • IoT
  • GPS Tracking

Connecting Farm Operations with Real-Time Tracking and IoT

An Australian farming-solutions provider introduced an IoT platform for real-time tractor location, field-task management, agricultural progress tracking and local weather monitoring, including support for low-connectivity environments.

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