Case study · Logistics & supply chain
A three-party collaboration added an external order management system to an existing logistics platform, allowing agents and shippers to book orders and manage purchase orders.
The situation
The cargo company already used an internal logistics management system for customer relationships and cargo information. External agents and shippers had no suitable way to participate in the process.
The software provider wanted an order management solution that could serve this customer and future prospects while remaining compatible with the existing logistics system.
The approach
Shinetech handled system development and maintenance, the software company coordinated the project and third-party interface, and the logistics company clarified business logic. A lead developer and two engineers formed a small ODC.
Monday planning defined the week’s work. Requirements clarification and development followed, with online discussions when issues arose and a draft delivered on Fridays. Code reviews preceded deliveries.
The system went live after five months. The team continued maintenance and remote support, using Basecamp for new requirements and defect reports and providing emergency support when required.
Project context
Technologies and working practices used in this engagement.
The result
Agents and shippers gained the ability to create bookings and manage purchase orders.
The new system complemented the internal logistics platform rather than replacing it.
Development was followed by maintenance and remote operational support.
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