Preserve proven workflows
Accounting, merchandising, and transaction rules already embedded in the desktop product still mattered.
Case study · E-commerce & Retail
A retail-technology provider needed to extend a mature desktop product into a hybrid-cloud application that could carry end-to-end retail management across phones, tablets, and PCs.

The situation
The existing product supported retail accounting and merchandising on PC-based hardware. As customer needs expanded, the provider wanted a cloud application based on that mature foundation rather than a disconnected replacement.
Recognise this situation?
Accounting, merchandising, and transaction rules already embedded in the desktop product still mattered.
New ideas and user-experience issues needed to enter the next iteration without destabilizing completed work.
The cloud product had to support useful transaction work on smartphones, tablets, and PCs.
The project approach
The team used Scrum practices, frequent communication, and working-feature reviews to evolve the cloud product while steadily improving its fit with the client’s retail domain.
Carry forward the established retail-management model instead of starting from an unrelated product concept.
How the work unfolded
Key information
The result
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