Where does the internal team need capacity?
The client’s internal developers and testers faced a resource shortage during core platform development.
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Case study · Finance & Insurance
Building a secure credit card management platform
A UK company building secure personal-data services needed additional engineering capacity for a large financial management system that allowed administrators and cardholders to pay, freeze and renew credit cards and access related insurance services.
- Client context
- A UK personal-data and financial services company
- onsite training
- 3 weeks
- initial offshore team
- 3 engineers
- shared delivery process
- Agile CI
The situation
The business need and delivery constraints
The client’s internal developers and testers faced a resource shortage during core platform development.
The offshore team needed to understand the main architecture and integrate closely with the client’s Agile engineering process.
Card payments, freezing, renewals and insurance-related services required secure and dependable delivery.
Key Questions
What did this project need to address?
How can the offshore team learn the architecture?
The offshore team needed to understand the main architecture and integrate closely with the client’s Agile engineering process.
Which card services must the product deliver?
Card payments, freezing, renewals and insurance-related services required secure and dependable delivery.
The solution
The approach taken in this engagement
Transferred technical and business knowledge onsite, then established a three-person offshore team aligned with the client’s test-driven, continuous-integration and Agile practices.
How we worked
Engineering and collaboration in practice
01 · Delivery activity
On-site knowledge transfer
Sent the team leader onsite for three weeks of technology and business training.
02 · Delivery activity
Offshore team formation
Built a three-member team after the leader returned and aligned working methods with the client’s process.
03 · Delivery activity
Shared engineering practices
Used test-driven development and continuous integration to support shared core development.
04 · Delivery activity
Java delivery tooling
Worked with Spring, Hibernate, PostgreSQL, Maven, Jenkins, Redmine and related Java tooling.
Technology and delivery context
Technologies used in this project
JavaSpringHibernatePostgreSQLMavenJenkinsTestNG
The result
What changed for the client
Delivered capability
Successfully completed the financial management system after several months of collaborative development.
Product outcome
Delivered the quality and efficiency required for the client to consider transferring broader development responsibility.
Continuing value
Established a foundation for a long-term offshore product partnership.
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