Custom AI Agent Development Services Built Around How Your Business Works
We architect, train, and integrate enterprise-grade AI agents directly into your existing software stack. From custom LLM workflows to secure ERP/CRM integrations, our engineering teams build tailor-made AI solutions that automate complex business operations with zero security compromises.
Talk to us about your needsEnterprise Use Cases We Engineer & Integrate
Enquiry volume has outgrown the team — response times are slipping and after-hours enquiries go unanswered.
Critical knowledge lives in a few people's heads and can't be trained into new hires fast enough.
Repetitive rule-based tasks — quoting, approvals, compliance checks — are still handled manually.
Compliance and policy requirements are too complex to handle inconsistently — errors carry real business risk.
Custom AI Agent Engineering Capabilities
AI Customer Service Systems
Answers product, policy, and support queries using your business data — integrated with your CRM/ERP, with clean escalation to staff when needed.
Internal Knowledge Assistants
Gives staff instant access to compliance procedures and internal knowledge, built from your existing documentation with role-based access controls.
Sales & Quoting Automation
Qualifies leads and generates quotes using live pricing and business rules, handing off to your CRM with full conversation context intact.
Operations Workflow Automation
Automates approvals, document handling, and compliance processes across your existing systems — escalating exceptions to the right person automatically.
Case study snapshot
AI Health Agent
- Help travellers and other mobile users find relevant medical support when time and local knowledge are limited.
- We built a mobile AI agent with Agentic RAG and long- and short-term memory, grounded in a professional medical knowledge base and connected to nearby care, medicine purchasing and emergency assistance workflows.
Why Shinetech
Domain-first, not technology-first
We invest time structuring your industry knowledge before writing code. That knowledge layer is what determines whether the system actually works in practice.
Weeks to delivery, not months
AI Coding workflows let us move fast without cutting corners on the parts that matter — the knowledge layer, integrations, and rules engine.
One week free trial
Start with a no-cost, no-obligation trial week before committing to a full engagement. No contracts to sign upfront.
Delivery is the starting point
The agent improves after launch. We support continuous iteration — knowledge growth, model tuning, and capability expansion as your needs evolve.
Tell us what you're trying to automate
We'll be direct about what's feasible, what it would take, and whether a custom AI agent is the right answer for your situation.
Get in touch