Salesforce development, integration & customization

Timeline depends on scope. A focused Sales Cloud rollout for a mid-sized team typically takes 6–10 weeks. Full multi-cloud implementations with ERP integration, custom development, and data migration usually run 3–6 months. We structure delivery in phases so you get working functionality early — not a big-bang launch months down the line. After the free discovery call, we provide a fixed scope and timeline before you commit to anything.

Yes. Every engagement includes a certified Salesforce architect who owns the solution design — data model, org structure, integration patterns, and scalability. Depending on project complexity, we also bring in business analysts, UX designers, and dedicated QA engineers. You are not getting a team of generalist developers; you are getting specialists matched to what the project actually needs.

Integration is one of our core specialties. We have built connectors to SAP, Oracle, Microsoft Dynamics, NetSuite, Xero, MYOB, and a range of custom-built systems. We use native Salesforce APIs, MuleSoft, and purpose-built middleware depending on your architecture. Before we build anything, we produce a full integration map so you can see exactly how data will flow — and where the risks are.

Absolutely — a significant portion of our work is org health reviews, technical debt remediation, and capability expansion for existing Salesforce customers. We start with an audit of your current setup, identify what is working against you, and deliver a prioritized remediation plan. You do not need to start from scratch to get substantial improvements.

The trial puts a dedicated developer on your project for one week at no cost — working on a real, agreed task so you can evaluate our work quality, communication style, and technical approach before making a longer commitment. There is no catch and no obligation to continue. It is how we demonstrate rather than just claim what we can do.

We follow a structured extract → clean → map → load → validate methodology. Before any data moves, we profile your source data for quality issues, duplicates, and field mapping gaps. Migration runs in a sandbox first; you review the output and sign off before it touches production. We retain source data until you are fully satisfied — there is always a rollback path.

Yes — both project-based and long-term retainer engagements are available. Many of our clients have worked with the same Shinetech team for 3+ years post-launch, treating us as an extension of their internal capability. Support tiers range from a few hours of admin per month through to a dedicated team shipping new features on a continuous delivery cadence.

We offer both fixed-price project delivery and time-and-materials retainers. Fixed-price works well when scope is clear. Retainers suit ongoing development where priorities shift and you want a flexible, on-demand team. Pricing is discussed after the free discovery call, once we understand what the project actually involves — you will always see a detailed breakdown, not a lump-sum figure.