← Back to Travel & hospitality case studies

Case study · Travel & hospitality

Bringing restaurant operations into BI dashboards and AI monitoring

A US restaurant group combined sales and order reporting with remote camera monitoring, giving managers a shared view of operations across multiple locations.

ReactTypeScriptApache Superset
AI-generated illustrative scene: A restaurant operations manager workstation overlooking an empty modern dining room, laptop with abstract sales charts and a small anonymous overhead camera-feed grid, no facial recognition boxes, no identifiable customers.
AI-generated illustration; not a client photograph or production screenshot.
Client context
A restaurant group operating across US regions
Engineering team
3 developers
Initial development
1 year
Scope
BI and video monitoring

The situation

The business need

As the restaurant group expanded, sales, delivery and order data became harder to interpret across locations. Manual inspections and spot checks offered limited coverage and delayed responses.

The client wanted centralised remote oversight alongside operational reporting. The project combined camera integration with the ability to explore business indicators such as revenue, order volume and average service time.

The approach

How the team delivered

01

Integrate business reporting

Two full-stack engineers worked on React, TypeScript, Apache Superset and Apache ECharts. The dashboards brought restaurant operating data into visual reports for management.

02

Connect the monitoring workflow

An AI engineer worked on camera-related analysis. The system supported video capture, storage, remote access and anomaly detection alongside the BI functions.

03

Build for further expansion

A modular architecture allowed components to be developed and improved independently. Data synchronisation kept reporting connected to activity across locations.

Project context

Technology and delivery

Technologies and working practices used in this engagement.

ReactTypeScriptApache SupersetApache EChartsAI integration

The result

What the engagement delivered

Deployed and operating

The project record documents a successful release after one year of development and stable operation at the time of writing.

Business metrics in one place

Managers could access sales, orders and service-time information through dashboards.

Follow-on collaboration proposed

The client proposed extending the work to mobile access and additional analytics. Those proposals are separate from the delivered scope.

Need better visibility across multiple locations?

Tell us about your software, workflows and delivery requirements.

Discuss your project