Client Stories & Testimonials

What a fantastic company to work with!

Hired them 4+ years ago, when the project was done I paired down the size of the team and changed our contract from rapid development team to a help desk and internal support. We went from 5 staff members which were all fantastic to 2 members who have remained on our team for almost 4 years now.

We are always developing new tools for our internal and external clients and now beginning to develop internal tools using AI.

We treat them like they are our own employees and the support and value add is simply priceless! HIGHLY RECOMMENDED!

MindMatter, creator of enterprise strategy software and AI solutions, has looked to Shinetech as its principal development partner since 2017. Shinetech has been integral to our success, providing full stack agile development and cloud engineering in deep collaboration with the MindMatter team.

Whether together or remote, Shinetech's agile workforce has always delivered with global best practice standards and elegant code quality. They remain our most trusted technology partner.

AccountAbility have worked with Shinetech in a very effective relationship continuously since 2007. Shinetech deliver a consistently high standard of work.

We find all of the Shinetech people we deal with to be skilled, productive and a pleasure to work with. We highly recommend Shinetech.

Client highlighted excellent work quality, strong customer service, and that Shinetech became a major part of their development capability over many years.

We have worked with Shinetech Software Inc. for years and they have become our long-term development partner. We are very comfortable bringing additional projects to this company. We would definitely recommend Shinetech with a high level of professionalism, reliability, and good communication skills.

Shinetech is knowledgeable, professional, and provides a high level of customer service. They provide more than just software development, their developers provide solutions. We continue to be impressed by our experience with Shinetech and plan to partner with them for the foreseeable future...

My experience of working with the team of Shinetech is always 100% positive. I found every team member attentive to our needs, professional, open-minded, committed, and available to talk to us whenever needed. Even though our association started with SharePoint, we started involving them in all other strategic projects, exceeding our expectations. The team is really awesome, always putting their best efforts. I hope to continue to work with each and every one of the wonderful team for a long time in the future. Thank you to each and every member of the team, and thank you Shinetech administration team.

Shinetech Software has developed solutions according to our specific business needs from the ground up.

Shinetech Software delivers on time and offers great and caring service. We're impressed with Shinetech Software's programmers. The success of our project is the fact that we've had a long-term relationship with Shinetech Software.

Shinetech Software has supported our systems with high customization and integration with other systems.

Shinetech Software has delivered an operational production system and completed multiple upgrades to support our operational needs. We recently completed an initiative that improved our overall system speed by 60%.

They've provided over a decade of quality service. We have high trust in them because they're very intelligent and capable. They have a very positive attitude and can take on just about any new idea we give them. They're very creative in finding solutions to just about anything we ask them to do. Their work is done efficiently and with high quality.

Shinetech delivered a complete solution with ongoing technical support.

The team delivered a robust solution that exceeded our expectations. Every component was implemented professionally and with great attention to detail. The new platform is faster, easier to manage, and provides a significantly better experience for both our customers and internal teams. The team worked efficiently, communicated proactively, and consistently met milestones. They were initially hired for a focused engagement but have become ongoing partners. Shinetech has become a trusted long-term technology partner. Their expertise, continuous maintenance, clear communication and proactive problem-solving make them a team we would confidently recommend to other businesses.

Shinetech Software Inc. successfully designed, analyzed, developed, and delivered applications for our company. We have successfully developed the application, and we've seen an increase in the usage of the features. We haven't had any issues with delivery time. We were impressed by their culture and the extra effort they put into making things happen.

Our team at Shinetech has been diligent in understanding the requirements, which are both many and complex. They are involved in the design of the application as well as its development, and along the way have proposed some innovative solutions to difficult problems. They have been excellent at selecting the team members and managing the work that they do. Their communications and English language skills are excellent. They were most hospitable when I went to visit them in Beijing. And they have consistently shown unwavering commitment to getting a great job done...

What keeps us coming back to Shinetech is their ability to deliver high-quality development, hassle-free communications and excellence in problem solving. We know that we can depend on them to provide the right resources and expertise for the task at hand. We consider Shinetech to be the professional outsourcing partner for our development needs—no matter how big or complex the project.

Leon and his team were responsible for developing our software system and the hardware integration. His technical knowledge, leadership and experience working in software technology has been impressive.

The team are talented, efficient, dedicated and extremely resourceful, they have developed a system which is adaptable to any industry.

We have worked with Shinetech for almost two years, and we are constantly impressed by the team's speed and the quality of the work. Shinetech is extremely collaborative and communicative, and the deliverables are always on time and in line with our budget.

We found the team at Shinetech to be very professional in their approach to our development needs. Our entire development project was handled diligently, with the right care and dedication and the interaction between the two development teams (our team at Plus Software and Shinetech) was seamless and easy...

...how impressed I am with the product and everyone who is/has been involved in its creation! I have played around with it this morning and find it mega cool - restaurants will love this! I'm really proud of being part of such a cool team with such a top dollar product.

Shinetech provided a dedicated team responsible for the ongoing development of our core application. They were incredibly responsive. We were impressed by Shinetech's range of highly skilled developers able to create solutions according to scope. Shinetech helped us create a large, complex, fully functioning accounting platform.

Shinetech Software developed a comprehensive web application featuring dedicated dashboards for PO reporting, dynamic tables for contract and fee tracking, and intuitive workflows for manual and automated data entry.

The engineering team delivered a clean, secure, and highly functional portal. Development hit every core milestone on schedule, supported by seamless iterations and highly responsive communication during deployment. Shinetech Software stands out for transforming procurement logic and bottlenecks into an automated digital portal. Their ability to deliver exceptional long-term ROI while hitting every budget and schedule milestone establishes them as a premier strategic development partner. Their ability to translate procurement logic, access requirements, and protocols into a seamless tool makes them a recommended development partner.

Shinetech was engaged as the client's outsourced development and QA partner, responsible for the full software delivery lifecycle across the platform.

Shinetech successfully maintained and enhanced existing platform modules, including Audits, Surveys, and Quality Indicators, while delivering new modules including National Quality Indicators, Feedback & Complaints, Incident Management, and Risk Management. The team completed a comprehensive front-end UI revamp to modernise the platform's look and feel, improve usability, and ensure consistency across all modules. All development sprints were delivered on time and within their allocated timeboxes, maintaining a consistent and predictable release cadence throughout the engagement. Shinetech demonstrated strong project management throughout the engagement. They worked within an agile sprint framework and consistently delivered on commitments, meeting timebox expectations sprint after sprint without requiring escalation. They felt like an extension of our internal team rather than an external vendor. What stood out most was Shinetech's consistency — they delivered sprint after sprint within timeboxes without dropping the ball. Managing a broad scope simultaneously while still maintaining dedication and quality throughout is what set them apart.

Working with Shinetech to build Rechic has been an outstanding experience. Their team combined strong technical expertise with thoughtful product thinking.

From UX design to backend development, the Shinetech Software team has delivered with professionalism at every stage. They've been transparent, collaborative, and committed to building a high-quality product. We wouldn't be where we are today without their support. They've delivered on time and within budget.

Shinetech provided support with frontend development, backend development, and automated testing. Shinetech helped develop software and supported the release of software products. They're good at delivering on time and providing high-quality work. They're friendly people, hard workers, and practical.

The work was complex, and we didn't think we were capable of doing this level of work, even with my extensive experience with similar development. We decided to outsource the work.

Shinetech helped in the design and development of the UI and UX. We started out working with only one person from Shinetech, then as needs grew, we worked with anywhere from 18–26 people. Shinetech developed functional software and delivered great value incrementally to our business for the past 3 years. They used Agile and Scrum methodologies, and their developers were familiar with our management processes and tools. Their team consists of very nice people. We'd previously worked with teams who actually used open source code without notifying us. Shinetech is quite different, and I actually ran a few independent code tests which yielded solid results. They offered me a fair price, and they're still one of the best teams I've ever worked with. They offer very good value. I've already recommended them.

Studiosity partners with Shinetech in Australia to help us extend the capabilities of our internal development team. They have been able to source qualified developers at short notice who have been excellent in delivering on our requirements. Communication is always prompt and the flexibility has been great for our team.

Shinetech supported projects across fintech, education and enterprise applications, providing skilled engineers when projects exceeded internal capability.

Shinetech serves as Tern's extended engineering and operations team across several core areas of our business.

Shinetech has made sure that transitions between cross-border services occurred as seamlessly as possible. Shinetech consistently delivers according to the expectations they set. They are thorough in their scoping efforts and work quickly to implement solutions. They call out blockers, identify improvements they feel are necessary, and push back on change requests when they feel it is needed. They manage their own queue of work effectively, requiring little oversight or redirection. The speed at which they implement features continues to impress me. If it's a small change, sometimes it can be done the day after it was requested.

Shinetech provided frontend and backend development support, quality assurance, and contributed significantly to an EC2-to-Containers migration effort.

Shinetech delivered bug fixes, production stabilization, frontend feature development, backend improvements, platform modernization, and quality assurance. Shinetech fixed critical regressions affecting 3,345 multi-role users and delivered a batch Sentry hotfix covering six distinct frontend crash guards in a single release. They made significant contributions to the EC2-to-Containers migration, improving scalability and reducing infrastructure costs. Shinetech delivered consistently on schedule with no documented delays or escalations. The same engineer maintained continuity over the years and adapted to shifting priorities across bug fixes, features, and platform work. The most impressive thing is their long-standing relationship stability, combined with cost-efficiency. They're embedded deeply enough to function as an internal team member, yet maintain the cost advantage of an offshore model. That combination of reliability, affordability, and seamless integration is what makes them unique in the vendor landscape.

We are now into our second year with the Shinetech software development team and the attention to detail as well as suggested enhancements that exceed requirements continue to impress. I am delighted with the professionalism and the high standard of work provided that has facilitated a transformation in our systems, and enhances our capacity to grow our service based business. Courtesy, efficiency, quick responses to requests and strong work ethic are appreciated. Good communication is essential to outcome focused IT development and in this the Shinetech developers excel. I highly recommend Shinetech as an outsourcing solution.

Quick responses to requests and strong work ethic are appreciated. Good communication is essential to outcome focused IT development and in this the Shinetech developers excel. Confidence and peace of mind are the result. I highly recommend Shinetech as an outsourcing solution. My only regret is not outsourcing to Shinetech's development team earlier.

I have been working with Shinetech across multiple businesses and projects and been very impressed with multiple aspects of how the team works on a day-to-day basis. The team is always displaying high levels of professionalism, communication, responsiveness to critical tasks and technical problem solving to name just a few. Often the team goes above and beyond to deliver outstanding customer service and complete complex technical tasks despite various business challenges. I'm extremely happy to be working together with the team and look forward to what we can build together into the future.

The professional relationship with Shinetech has been beyond our expectations. I would like to congratulate you on your levels of customer service, as your support team is always quick to respond, highly competent and extremely courteous. We have shared a wonderful experience working with their highly competent and flexible team who has always been alongside during critical deliveries and implementations. The project management practices and open communication with the team provided us the transparency and know-how of the progress of the work being carried out...

Your team's responsiveness and commitment have made a significant difference. We feel confident knowing the project is in good hands.

We started a 3-month collaboration in 2008 as a tryout project. Shinetech not only delivered the project on time but also delivered it with good quality. We have since used Shinetech to augment our software development needs and have successfully completed several big projects. Shinetech engineers have good command of the English language, understand software development processes, and are very responsive to customer needs. They are a good offshore company to work with.

Client selected Shinetech after evaluating options and found that the team not only captured requirements quickly but also provided valuable product suggestions beyond expected development work.

I wanted to express my deepest gratitude to both of you and the entire Shinetech team. Thank you for believing in my project, for your unwavering support, and for the passion, expertise, and commitment you've shown from day one. The transformation you've achieved in such a short period of time has been incredible, and I genuinely couldn't have asked for a better development partner.

It has been an absolute pleasure working with you, and I'm excited to continue building on what we've created together.

"Shinetech rescued a project that had stalled for 17 months and delivered a launch-ready application in just two months. Their technical expertise, communication, transparency, and commitment to quality exceeded every expectation." — Tessa Kelton, Director, Little Titans

We are now into our second year with the Shinetech software development team and the attention to detail as well as suggested enhancements that exceed requirements continue to impress. I am delighted with the professionalism and the high standard of work provided that has facilitated a transformation in our systems, and enhances our capacity to grow our service based business.

Working with Shinetech to build Rechic has been an outstanding experience. Their team combined strong technical expertise with thoughtful product thinking. From UX design to backend development, the Shinetech Software team has delivered with professionalism at every stage. They've been transparent, collaborative, and committed to building a high-quality product. We wouldn't be where we are today without their support.

...how impressed I am with the product and everyone who is/has been involved in its creation! I have played around with it this morning and find it mega cool - restaurants will love this! I'm really proud of being part of such a cool team with such a top dollar product.

Our team at Shinetech has been diligent in understanding the requirements, which are both many and complex. They are involved in the design of the application as well as its development, and along the way have proposed some innovative solutions to difficult problems. They have been excellent at selecting the team members and managing the work that they do. Their communications and English language skills are excellent. They were most hospitable when I went to visit them in Beijing. And they have consistently shown unwavering commitment to getting a great job done...

Digitary engaged Shinetech across 2017 and 2018 to help our team on-board over 40 Universities in Australia and New Zealand to Digitary's cloud platform. During this time, the Shinetech team have proven to be very knowledgeable, professional, and diligent in their work. Overall, we have had a very positive experience working with the Shinetech team and we would recommend them.

Shinetech delivered a complete solution with ongoing technical support.

The team delivered a robust solution that exceeded our expectations. Every component was implemented professionally and with great attention to detail. The new platform is faster, easier to manage, and provides a significantly better experience for both our customers and internal teams. The team worked efficiently, communicated proactively, and consistently met milestones.

Shinetech was engaged to help us migrate our existing WordPress-based eCommerce platform away from our previous local vendor and regain ownership of our website, cloud infrastructure, and technical assets.

Shinetech reacted quickly and completed an emergency migration to our own AWS environment within just a few hours, successfully restoring website operations and helping us regain full ownership of the platform. After the migration, they also helped optimize several integration and synchronization processes, including inventory and pricing synchronization with another third-party system. These improvements significantly reduced recurring bugs and improved system stability. One of the biggest outcomes was that we regained full ownership and control of our website infrastructure, source code, and cloud accounts, which significantly reduced our dependency on third-party vendors and lowered operational risk. What impressed us most was their responsiveness and their practical, business-oriented approach. Instead of simply maintaining the existing setup, they proactively recommended a better infrastructure ownership model that gave us more control, lower operating costs, and reduced dependency on third parties. Compared to our previous vendor Shinetech has been incredible value for money and ongoing has enabled a huge reduction in operating costs.

Shinetech provided frontend and backend development support, quality assurance, and contributed significantly to an EC2-to-Containers migration effort.

Shinetech delivered bug fixes, production stabilization, frontend feature development, backend improvements, platform modernization, and quality assurance. Shinetech fixed critical regressions affecting 3,345 multi-role users and delivered a batch Sentry hotfix covering six distinct frontend crash guards in a single release. They made significant contributions to the EC2-to-Containers migration, improving scalability and reducing infrastructure costs. Shinetech delivered consistently on schedule with no documented delays or escalations.

Shinetech improved our website loading speed and optimized pages to enhance website performance. I'm impressed by their high efficiency, hard work, and sense of responsibility. They cooperated very well, replied to messages instantly, and were always responsive to requests.

Shinetech Software has supported our systems with high customization and integration with other systems.

Shinetech Software has delivered an operational production system and completed multiple upgrades to support our operational needs. We recently completed an initiative that improved our overall system speed by 60%. They've provided over a decade of quality service. We have high trust in them because they're very intelligent and capable.

Shinetech successfully maintained and enhanced existing platform modules, including Audits, Surveys, and Quality Indicators, while delivering new modules including National Quality Indicators, Feedback & Complaints, Incident Management, and Risk Management. The team completed a comprehensive front-end UI revamp to modernise the platform's look and feel, improve usability, and ensure consistency across all modules. All development sprints were delivered on time and within their allocated timeboxes, maintaining a consistent and predictable release cadence throughout the engagement.

My experience of working with the team of Shinetech is always 100% positive. I found every team member attentive to our needs, professional, open-minded, committed, and available to talk to us whenever needed. Even though our association started with SharePoint, we started involving them in all other strategic projects, exceeding our expectations. The team is really awesome, always putting their best efforts. I hope to continue to work with each and every one of the wonderful team for a long time in the future.