Business Understanding
Our engineers learn how your business operates, how your systems fit together and what outcomes matter to the people using them.
About Shinetech
25 Years of Solving Business Problems Through Software
For 25 years, we’ve helped businesses build, modernise and improve the software they depend on — from ERP, CRM and business platforms to custom systems, integrations and emerging technologies.
Our approach starts with understanding how your business works, then applying the engineering capability needed to solve the problem and keep your systems moving forward.
Established in 2001
Independent, experienced and built for long-term engineering relationships.
Who We Are
We focus on how your business works
Software decisions make more sense when they are grounded in the business behind them.
Our engineers take time to understand your processes, systems, users, priorities and constraints before deciding how software should be built, changed or integrated.
That understanding helps us solve problems across existing platforms, legacy systems, integrations and new software without treating each requirement in isolation.
Whether the right answer is to improve what you have, connect existing systems, modernise part of a platform or build something new, we focus on what makes the most sense for your business.
Proven partnerships.
Real results.
Over 25 years, we’ve built software for businesses across Australia and around the world — often continuing to work with clients as their systems and priorities evolve.
Nearly 1,000
Australian Clients
2,000+
Projects Delivered
550+
In-House Software Engineers
160+
Active Clients
75%
Repeat Business
420+
Client Partnerships Over 2 Years
8+ Years
Average Software Engineer Experience
These numbers reflect more than scale. They represent long-term working relationships, accumulated system knowledge and clients who continue to trust us with important software.
Our People
Engineers who understand your business and systems
Direct Communication
You work directly with the engineers responsible for delivery, making it easier to clarify requirements, discuss options and make decisions as the work progresses.
Continuity of Knowledge
Where possible, the same engineers remain involved over time, retaining knowledge of your systems, previous decisions and changing priorities.
That means less time explaining your environment from scratch and a stronger starting point when the next requirement appears.
How We Work
We start with what you need to solve
You do not need to come to us with a complete technical specification.
You may have a business problem, an existing system that needs improving, an integration that is not working, or simply an outcome you need to achieve.
We first understand the business and systems around the problem, then help determine the most practical way forward.
01
Understand
Understand the business, systems, workflows, dependencies and constraints.
02
Advise
Evaluate the options and recommend a practical approach.
03
Build
Apply the engineering capability needed to deliver the solution.
04
Improve
Continue evolving the software as the business, technology and priorities change.
IP & Security
Your software and IP stay yours
Important business software often contains years of intellectual property, business logic and sensitive information.
We protect those assets from the beginning through clear ownership arrangements, confidentiality agreements, controlled access and established security processes.
Learn About IP Protection0
IP Disputes Since 2001
100%
In-House Software Engineers
ISO 27001
Information Security Management
Cyber Essentials Plus
Independently Verified Cyber Security Controls
NDAs can be put in place before detailed discussions, and the software, source code and project IP created for your business remain yours.
Leadership
Leadership at Shinetech
Shinetech has been independently built and developed since 2001.
Our leadership team brings together long-term experience across software engineering, delivery and business operations, with local leadership supporting our clients in Australia.
The focus remains consistent: strong engineering capability, long-term client relationships and an environment where engineers understand the businesses and systems they support.
Jerry Zhang
CEO, Founder
John Vanderpool
COO
Yanqiang Yue
Co-CEO
Jason Guo
Regional Director, ANZ
Yunian Ma
Regional Director, Europe
Andre Arratoon
Managing Director, Australia
Andy Zhang
General Manager, Sydney Branch
Our Journey
25 years of building engineering capability
2001
Shinetech Founded
Experienced engineers, direct collaboration and long-term software relationships.
2005
International Expansion
A broader in-house engineering organisation across multiple markets.
2015
Sydney Office Established
Local support for Australian clients and closer business collaboration.
2024
Melbourne Office Established
A stronger Australian presence, governance and client support.
2025–2026
Expanding AI Engineering Capability
AI development, integration and automation within real business systems.
Australian Presence + Global Engineering
Built for Australian businesses. Backed by global engineering capability.
With offices in Sydney and Melbourne, we provide local support while giving Australian businesses access to Shinetech’s wider engineering organisation.
As requirements evolve, we can bring together expertise across ERP, CRM, cloud, integration, AI, legacy modernisation and custom software — without requiring a new provider for every technical challenge.
One connected organisation
AU
550+
Engineers
Local business access in Australia, connected to specialist engineering capability across Shinetech’s international organisation.
01
Sydney & Melbourne Presence
Local support and client contact
02
550+ In-House Engineers
Engineering capacity across technologies and platforms
03
Specialist Expertise When Needed
Additional capability as requirements evolve
04
Long-Term Continuity
Knowledge of the business, systems and previous decisions
Looking Forward
Software engineering for what comes next
Business software rarely stands still.
Processes change. Systems need to connect. Platforms evolve. New requirements appear. Our role is to understand the problem, help determine the right way forward and provide the capability to keep your software useful as your business changes.
Have a software challenge to solve?
Tell us what you need to achieve. We’ll help you find the right approach.
Discuss Your Software Needs