Post production support and maintenance is an important part of application life-cycle. Existing applications require ongoing attention and technical updates, and it is usually necessary to make small upgrades and enhancements to the features.
Shinetech can help maintain your business-critical software applications and ensure that user requests are addressed efficiently and enhancements are planned and deployed per the required release schedule. We currently work with several large companies as an extension of their in-house teams, and also perform maintenance services for various software applications that we have developed for our clients.
Dedicated teams with the correct skill set
Ability to ramp up and down quickly
Application maintenance: incident resolution and bug fixes
Application enhancement: feature changes, enhancements
Reliable processes for requests and service management
Our professional, experienced maintenance and enhancement teams are highly cost-effective and adaptive. We can guarantee service quality by using service level metrics, and with routine maintenance taken care of, your in-house resources are able to focus on new strategic initiatives, maximizing their value to your company.